HELP CENTER

When I can get the refund if I want to cancel an order?


  1. Go Live Chat or email, and tell the customer service staff the reason you want to cancel the order.
    Here is quick access: Live Chat


  1. Customer service staff will apply the refund to your payment method and change your order status to "Refunded".


  1. You will receive the refund in your original payment account or card 3-5 days, and that will delay for weekends.

If you need help, please contact our 24/7 customer service on site.
Here is quick access:
Live Chat