HELP CENTER
Can I buy coins if the transfer market of my account is not open on the Web APP?
Unfortunately not, ALL coins delivery is made on Web App, not only on our website, it works the same way on any other coins store. You can get the market open by playing games though. You can log in to your account in the EA Official Market to check your market status.
This is an example of Market banned by EA.
This is an example of Market is Not open.
Play 6 matches daily, finish the first two daily objectives(Play 2 Matches, Win 1 Matches), get the season progress, objectives, milestones and foundations task rewards, open all the packs you get, and keep playing like this for 5-6 Days, you will gain access to the Transfer Market on FUT Web App.
Please remember, this is the way how most players get their market open, but not work for everyone 100%, cuz the efforts you need to make to get it open differ, depending on the current situation of your account.
Here is the link of EA OFFICIAL explain for market locked:
How to earn access to the FUT Transfer Market on the Web and Companion Apps
It takes some effort to get the market open on the web app, but playing games is the only way to get it open and buy coins, it works the same way in any other coins store. Let us know if you need any help.
Here is a quick access: Live Chat