GLGSEL TradeProtect for Buyers

GLGSEL TradeProtect will cover a buyer's purchase when:
- Buyer did not receive their order.
- Item received by the buyer does not match the product description.

GLGSEL TradeProtect does not cover the following:
- Buyers have verified and confirmed the receipt of the order.
- Buyer's remorse.
- Transactions made outside of GLGSEL Marketplace.
- Any amendment by Game Developer / Game Publisher after delivery is successfully conducted.

GLGSEL TradeProtect does not cover fraudulent claims. We reserve the right to pursue legal actions and permanently suspend a buyer's account for filing fraudulent claims.

Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and agree to release the payment to the seller.

The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints are raised or made by the relevant Buyer to GLGSEL within seventy-two (72) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders whose payment has been released to the seller.

All Sale Contracts are strictly made between the relevant Seller and the relevant Buyer. GLGSEL may assist the Buyer or the Seller in the event of a dispute after the conclusion of Salethe Contract, but shall not otherwise be responsible or liable in any manner whatsoever in respect of Sale Contracts.

In the event of a trading dispute, buyers have 72 hours to respond to our request for information by providing evidence for validation. We will deem the issue resolved and close the dispute if the buyer fails to do so within the stipulated time frame.

All payment disputes or a chargebacareis not covered by TradeProtect. We will stop the investigation and any request including refunds will not be entertained if such a situation arises.

GLGSEL TradeProtect only suits for protecting legal interests for buyers purchasing inside of GLGSEL marketplace, ensuring the compliance with regulations of the trading process. It is not a product warranty.

Transaction Limits for buyers

GLGSEL users are required to follow the below transaction limits based on the registration date and/or purchase history, and the purchase pattern. Otherwise, their accounts will be restricted.

For new user account(registered within 6 Months):

The daily transaction with the cap of USD 700 or equals USD 700 in other currencies.

The maximum amount of a single transaction is limited to USD 500 or equals USD 500 in other currencies.

If a newly registered user purchases more than $2000USD in a single month, his/her account may be limited.

For newly registered users, the frequency is limited to 3 with a cap of $1USD 1000er per day.

For old user account(registered over 6 Months):

The daily transaction with the cap of USD 2000 USD equals $USD 2000in other currencies.

The maximum amount of a single transaction is limited to $USD 2000or equals t2000 USD in other currencies.

If an old user purchases more than $5000USD in a single month, his/her account may be limited.

For old users, the frequency is limited to 5 with a cap of USD 2000 per day.

It is regarded as new users who registered accounts over 6 months but with transaction history within 6 months.

GLGSEL reserves the right to impose further transaction limits on the purchase.